AI in customer service

Infobip Launches AgentOS AI Platform to Automate Customer Experience in South Africa

Sunil Mittal Calls Africa Expansion a “Once in a Lifetime Opportunity” as Airtel Raises $2.9bn Stake

Kenya Plans 16% VAT on Electric Vehicles, Batteries and E-Bikes Under New Tax Bill

Nigerian Fintech Chimoney Shuts Down After Funding and Growth Struggles

ECOWAS Opens Applications for COYWA Programme to Support African Entrepreneurs and Startups