Digital financial services provider Mukuru has been recognised at the Service Excellence Awards Malawi 2026, receiving the 1st Runner-Up award in the Digital Payment Solutions Sector for its contribution to improving money transfer services in the country.
The recognition highlights Mukuru’s efforts to provide fast, secure and accessible remittance solutions that help people send money across borders, particularly to support family members and loved ones.
According to the company, the award reflects its ongoing commitment to delivering a reliable customer experience and ensuring that funds reach recipients safely and efficiently. These services play an important role in helping households receive financial support when they need it most.
Mukuru also recognised the contributions of Douglas C. Jesman and Vanessa Kazembe, who represented the company at the awards ceremony and accepted the honour on its behalf.
The company dedicated the achievement to its employees in Malawi and across its wider operations, acknowledging their role in maintaining high service standards and building customer trust in its digital payment services.
Looking ahead, Mukuru said it remains committed to enhancing its digital financial solutions and expanding financial inclusion across Africa by making cross-border payments more accessible, dependable and convenient for customers.
